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Making computers
work for you!
~Since 1991~

Office Hours:
M-F: 8:30am to 5:30pm
Sat: 10am to 2pm
Sun: Closed

Intel Technology Provider Gold Verified Seller
Professional and Technical Services

Free Computer Repair Session for First Time Customers

We provide the fastest and best quality support for the best price!  Don’t get soaked by some geek for a huge fee!  We will fix your software problem right now for as low as $35!

We provide instant support on all PC software problems using our amazing Fast Support remote assistance tool.  Call us to have a technician log on to your computer remotely and we will connect to your computer and fix the problem for you.  Our friendly, certified and local techs, based in our offices in Grand Rapids, Michigan will fix your problem quickly and safely.

We are tired of people suffering from slow and broken computers. So for every new fast support customer who contacts us we are going to give one free online remote repair session to them (see complete free offer details). All you need is an internet connection and a web browser.

What we fix

Fast Online Computer Repair Services

We can fix the following computer problems online:

  • Spyware
  • Computer Pop-ups
  • Trojan and Browser Hijacks
  • Virus Infection
  • Windows Software Problems
  • Slow Startup
  • Temp File Cleanup
  • Data Loss
  • Email Configuration Problems
  • Windows Updates
  • Registry Changes
  • Security Software Updating
Services -

Pricing and Special Offer

UserEasy Fast Support Rates (billed in 15 minute increments):

$35 – first 15 minutes minimum charge

$50 – up to 30 minutes

$65 - up to 45 minutes

$75/hour – 1 hour or more

SPECIAL OFFER: Purchase one Fast Support session at our regular rate and get the second session for free (a $35 value).

What could be better than that?  You didn’t really want to unplug your computer and take it somewhere anyway did you?  Don’t leave the comfort of your chair.  Give us a call and we can fix your computer just that easy.  No trip charges or other travel overhead to worry about, and you can keep that money in your pocket instead of sticking it in the gas tank driving back and forth to get your computer fixed.  If you can get to our support website at then you are ready to call us @ 616-458-5568 and get your computer fixed, right now!

Getting Started

4 Easy Steps to get your software problems fixed, now!:

  1. Visit
  2. Call us at 616-458-5568 (M-F 8am to 6:00pm)
  3. Provide us a credit card and get a 9 digit support key to start your repair with a technician
  4. Sit back and relax while we fix your computer remotely!

What if we can't fix it remotely?

Ok so what happens if your internet connection is having trouble or the spyware is so bad we can't fix your problem remotely?

  1. If we can't fix your computer remotely, you can opt to not fix the problem and you owe us nothing (but forfeit the FREE second remote fix)
  2. You can bring your computer to us and apply your FREE remote session (a $35 value) to us fixing the computer in our office for an additional $40 ($75/hour after the first hour)
  3. You can apply your FREE remote session (a $35 value) to us coming out to repair your computer onsite for $75 ($110/hour after the first hour)


UserEasy Company Info

Business hours:

Monday through Friday:  8am to 6:00pm 
Saturday: 10am to 2pm


1141 E. Fulton Street
Grand Rapids, MI
Phone: 616-458-5568

Right next to the Fulton Street Farmers' Market

Company Profile:

UserEasy was founded in 1991 on the premise of making computers “Easy” for users.  If your computer is not running right or isn’t kept updated then your computer experience may be anything but easy.  Take the headache out of PCs and let us make them work for you!  Our business philosophy is to specialize in the computer technology field so users can spend their time productively on the things they do best.  We believe that small businesses, corporations and home users have better things to do with their time than sit on hold for technicians in foreign countries or to talk to tech support reps for hours on the phone that hardly speak English and simply read from a computer screen.  Don’t feel trapped by your computer problems any more.  Contact UserEasy and experience our quality, local service and support.  Our professionally trained technicians will make your computer experience an enjoyable one.


Click here to request pricing and availability, or call our sales line at 1-616-458-5568 Monday through Friday.

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