All merchandise may only be returned within twenty (20) calendar days
from the time the shipment leaves UserEasy Computer Systems.
Our Money-Back Guarantee applies to products from our Compatibility
Lists or our Product Finder. You will receive a full refund for
incompatible products if returned according to the Return Policy
guidelines (minus shipping charges). No restock fee is assessed on
Money-back Guaranteed items.
All returns for store credit, exchange or refund must be in resalable
condition, include original packing material, manuals and all other
accessories, if any, provided upon original delivery.
All non-defective, properly working items returned for store credit or refund will be
credited at eighty five percent
(85%) of the original purchase price or eighty five percent (85%) of
current market price, whichever is lower.
Software is not returnable under any circumstances.
Prior to returning any item, you must receive a Return Merchandise
Authorization (RMA) number. No return of any type will be accepted
without a valid RMA number.
All RMA numbers must appear on your return-shipping label or clearly
marked on the outside of your return packaging. RMA numbers are valid
for ten (10) calendar days from the date
issued. Packages sent without an RMA number clearly marked on the outside of
the box or with expired RMA numbers will be refused or returned to sender at the
consumers risk and expense.
All shipping and insurance charges on all RMA's must be prepaid by
the customer (NO COD'S WILL BE ACCEPTED).
Shipping and handling costs will be charged for non-defective
replacements or cross-ships.
Shipping and handling charges are not refundable under any
Defective Merchandise will be repaired or replaced at Seller's
discretion and may be upgraded to a newer compatible unit if the
original unit is no longer available.
All special order sales are final!
UserEasy Computer Systems makes no warranty or guarantee of
compatibility of any type, implied or otherwise, on all items purchased
other than is listed in the item description. Most parts at
UserEasy.com carry one year warranties either through the Manufacturer
or UserEasy directly.
Any extra courier charges resulting from an incomplete or inaccurate
address will be the responsibility of the purchaser.
We must be notified within 3 business days of receipt of any item
that is missing or physically damaged in your shipment.
All assembled systems are subject to our return policies, once the
assembly of the system has commenced. In addition, there will be no
refund of the system assembly fees.